Bergen Engines is starting a SAP S4/Hana in 2025. A Business Systems Support Specialist is responsible for providing functional and technical support for SAP applications, working with support partners to ensure system stability, troubleshooting issues, and collaborating with business users to find appropriate solutions.

Tasks and responsibilities:  

• Provide first- and second-level support for SAP users across different business areas (e.g., FI, CO, SD, MM, SD, PP, QM, PS, as well as interfacing systems).

• Diagnose and resolve system issues, inform end users, mediate between support partners
  and end users, and implement solutions.

• Support end users by answering queries related to SAP processes and functionality.

• Undertake training end-user training and create guides/documentation where necessary.

• Manage SAP user access, roles, and permissions based on company policies.

• Assist in SAP system patches and updates in collaboration with IT teams.

• Support the implementation and change of SAP functionalities, process improvements,
  configuration changes and enhancements.

• Support data integrity by assisting with data validation and cleanup efforts.

• Assist users with SAP reporting tools, ensuring accurate data extraction and analysis.

• Ensure compliance with security and regulatory requirements related to SAP systems.

• Support audits by providing necessary system documentation, reports, logs, etc

Professional requirements:
   

• Strong knowledge of SAP modules relevant to the business (FICO, MM, SD, etc.).

• Experience in SAP troubleshooting and system administration.

• Understanding of SAP security, user access management, and authorization concepts.

• Ability to translate business needs to technical solutions.

• Strong analytical, problem-solving, and communication skills.

• Experience in SAP Datasphere and Analytics Cloud is a plus

• Good English skills is a must, Norwegian skills are helpful.

We offer to you:

• At Itera you’ll enjoy a Unique Nordic Culture, which is a core of our DNA, business approach and values. The company culture revolves around this concept creating multiple opportunities for the self-development of our people — both professionally and personally.
• Strong work and life balance, and flexibility
• The ability to focus on your work with minimum bureaucracy and micromanagement
• Competitive compensation
• Hybrid Mode, combining opportunities of work from the office and from home
• 20 days of paid vacation, 14 paid sick leaves per year
• Opportunity to grow and develop as a professional
• Free English Courses, Native Speaking Club
• Free access to leading professional trainings and events, professional certification
• Transparent career development and planned individual career path

If you are passionate about driving business growth in the digital consulting industry while possessing the required qualifications along with any advantageous experiences mentioned above, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.